Difference between revisions of "Billing"

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Once your initial Luna Node Dynamic account is provisioned (you can [https://www.lunanode.com/cart.php?gid=8 purchase an account here]), billing is fully managed through the lndynamic panel. Specifically, the [https://dynamic.lunanode.com/panel/billing.php Billing tab] (in the top right) shows your current account status and charges.
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The [https://dynamic.lunanode.com/panel/ panel dashboard] provides a quick overview of your current recurring fees, including virtual machines, volumes, images, virtual networks, etc. This also displays your current credit balance and the expected time that the balance will last (based on the recurring fees).
  
Your account credit is shown in the Credit column, while the '''hourly, daily, and monthly prices''' indicates how much you will be charged over those periods. At the bottom of the tab, you'll find a '''list of charges''' for the current month; these are grouped daily by virtual machine name (although the actual charges are hourly), and you can use the left and right arrows to head to the previous or next month.
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The [https://dynamic.lunanode.com/panel/billing Billing page] (select Billing in the top right bar) shows your current account status and charges. From the Summary tab, you can deposit additional credit, see an overview of charges during the current month, and get a projection on your monthly spending. The History tab shows charges aggregated daily and organized by calendar month; you can also access receipts for your payments here. Invoices are generated monthly and accessible from the Invoices tab. Invoices detail the credit that was actually charged during each month; for most customers, the transaction receipts from the History tab are more useful.
  
If your credit is running low, you can '''make a payment''' from the Billing tab. Simply select an amount and whether to pay via Paypal (either Paypal account or credit card) or Coinbase (Bitcoin), hit "Select Payment options", and then click the payment button that will pop up.
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If your credit is running low, you can [https://dynamic.lunanode.com/panel/billing deposit credit]. Simply select an amount and a payment method (credit card, Paypal, or Bitcoin; Interac e-transfers are also accepted for Canadian customers); then hit "Select Payment options", and click the payment button that will display.
  
If you have any billing questions, please contact us via a support ticket!
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If you have any billing questions, please contact us via email ([mailto:sales@lunanode.com sales@lunanode.com])!

Latest revision as of 22:57, 5 January 2016

The panel dashboard provides a quick overview of your current recurring fees, including virtual machines, volumes, images, virtual networks, etc. This also displays your current credit balance and the expected time that the balance will last (based on the recurring fees).

The Billing page (select Billing in the top right bar) shows your current account status and charges. From the Summary tab, you can deposit additional credit, see an overview of charges during the current month, and get a projection on your monthly spending. The History tab shows charges aggregated daily and organized by calendar month; you can also access receipts for your payments here. Invoices are generated monthly and accessible from the Invoices tab. Invoices detail the credit that was actually charged during each month; for most customers, the transaction receipts from the History tab are more useful.

If your credit is running low, you can deposit credit. Simply select an amount and a payment method (credit card, Paypal, or Bitcoin; Interac e-transfers are also accepted for Canadian customers); then hit "Select Payment options", and click the payment button that will display.

If you have any billing questions, please contact us via email (sales@lunanode.com)!